Virtual Visits

The single most important way to slow the spread of COVID-19 is through social distancing. This is true whether you are ill or well. For this reason, Amherst Pediatrics is now able to schedule Virtual Visits to allow you to stay home when you are sick, while still being "seen" by one of our providers. Before you can be seen in a Virtual Visit, there are a few important things you need to do.

Click here to view the complete Patient User Guide, and follow the instructions before you schedule your Virtual Visit . You will need a smart phone or a tablet, and you will need to download the MyChart and Zoom apps before your first Virtual Visit. Please make sure you have the most current versions of both the Zoom and MyCh art apps be fore starting your virtual visit.

>> Please note : after downloading the MyChart app, make sure to select PPOC as the organization (see image below).

>> Children 13-17 years of age must log in to the MyChart app themsleves, and a parent must be available to consent to the Virtual Visit.

After downloading the MyChart app, make sure to select PPOC as the organization.

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: [email protected]

Please note temporary office hours
during the COVID-19 pandemic

Patient Care Hours:
Monday-Friday
8:00 AM - 4:45 PM: In-office and MyChart Telehealth visits
4:45 PM - 6:00 PM: MyChart Telehealth visits only

Sat-Sun
8:00 AM - 12:00 PM: MyChart Telehealth visits only

The COVID-19 situation is ever unfolding. We are dedicated to the safety of our patients and staff. Please refer to our website for updates on this changing situation.

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

Holidays
We are open for urgent visits only on most Holidays. However, our office is closed on the following holidays:

- New Year's Day
- Easter Sunday
- Memorial Day
- July 4th
- Labor Day
- Thanksgiving Day
- Christmas Day

For urgent concerns, you can always reach an on-call provider, even when our office is closed.