Virtual Visits

The single most important way to slow the spread of COVID-19 is through social distancing. This is true whether you are ill or well. For this reason, Amherst Pediatrics allows you to schedule Virtual Visits so you can stay home when you are sick, while still being "seen" by one of our providers. Before you can be seen in a Virtual Visit, there are a few important things you need to do.

You will need a computer, smart phone, or tablet, and you will need to download the MyChart app before your first Virtual Visit. Please make sure you have the most current version of the MyChart app before starting your virtual visit.

>> Please note : after downloading the MyChart app, make sure to select PPOC as the organization (see image below).

>> Children 13-17 years of age must log in to the MyChart app themselves, and a parent must be available to consent to the Virtual Visit.

After downloading the MyChart app, make sure to select PPOC as the organization.

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: [email protected]

Patient Care Hours:
8:00 AM - 4:45 PM: In-office and MyChart Telehealth visits
5:00 PM - 6:00 PM: MyChart Telehealth visits only

8:00 AM - 12:00 PM: MyChart Telehealth visits only

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

We are open for urgent visits only on most Holidays. However, our office is closed on the following holidays:

- New Year's Day
- Easter Sunday
- Memorial Day
- July 4th
- Labor Day
- Thanksgiving Day
- Christmas Day

For urgent concerns, you can always reach an on-call provider, even when our office is closed.