Adolescent Confidentiality Policy

Amherst Pediatrics Adolescent Confidentiality Policy

At Amherst Pediatrics, we want to recognize and support our teenage patients’ evolving maturity and independence. Adolescence is a time of transition toward adulthood, and we believe that we should support this healthy transition in our office. Toward this goal, we want our teens and parents to be aware of the following:

  • During our adolescent well visits, we will have part of each visit alone with our teens. We see this as an opportunity for teens to become more comfortable speaking alone with an adult health care provider, something that they will need to do independently once they are adults themselves. We also want to give all teens an opportunity to address any and all of their health care concerns in a private and confidential manner, should they need to.
  • When teens share something with us that they ask to remain confidential, we will honor that request, unless they plan to harm themselves or someone else. Although we always encourage adolescent patients to be open and honest with their parents, we also want them to have a “safe” place to go with any health concern, and sometimes we can be that safe place. We hope that parents will trust us to take the best care of our teens in these situations.
  • We are also happy to speak privately with parents during the visit, at their request, about any concerns that they may want to share with us about their teen. We will maintain our patient’s confidentiality in these discussions, however.

These confidentiality parameters also extend to any telephone calls that we may have with our teen patients about their healthcare, including discussions about appropriate lab/imaging evaluations and results.

Office Hours
Monday:8:00 AM - 6:45 PM
Tuesday:8:00 AM - 6:45 PM
Wednesday:8:00 AM - 6:45 PM
Thursday:8:00 AM - 6:45 PM
Friday:8:00 AM - 6:45 PM
Saturday:8:00 AM - 12:00 PM
Sunday:8:00 AM - 12:00 PM

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: [email protected]

Please note temporary office hours
during the COVID-19 pandemic

Patient Care Hours:

8:00 AM - 4:45 PM: In-office and MyChart Telehealth visits
4:45 PM - 7:00 PM: MyChart Telehealth visits only

8:00 AM - 12:00 PM
: MyChart Telehealth visits only

Due to the pandemic, we ask that you please remain at home if you or your child is ill. If you have concerns about how your child is feeling, please contact us by sending a message through this patient portal. The clinicians will be able to respond to you during our regular hours. Calling the office may present a further delay in response times.

The COVID-19 situation is ever unfolding. We are dedicated to the safety of our patients and staff. Please refer to our website for updates on this changing situation.

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

We are open for urgent visits only on most Holidays. Our office is closed on Easter Sunday, Thanksgiving Day, and Christmas Day.