Careers at AP

Medical Home Care Coordinator

The Medical Home Care Coordinator (MHCC) works in a collaborative relationship with other members of the Patient Centered Medical Home (PCMH) team at Amherst Pediatrics to improve delivery of comprehensive, cost-effective patient and family-centered care. The MHCC enhances patient care as a care coordinator, patient and family advocate, and quality improvement facilitator for the patients of Amherst Pediatrics. The MHCC plays a pivotal role in facilitating medical and behavioral health maintenance, disease prevention, chronic disease management, and the clinical evaluation of medical, behavioral and psychosocial needs for the patients and families of our Medical Home. The MHCC is responsible for monitoring and closing clinical gaps in care and ensuring smooth transitions of care.

Position Qualifications Include:

  • Bachelor’s degree required. Prefer degree in a health related field, or RN/LPN with experience in a healthcare setting. Professional healthcare license preferred.
  • Three to five years of clinical experience preferred, preferably with a focus in disease or case management. Clinical experience working with a pediatric population is preferred.
  • Bilingual English/Spanish preferred.
  • Strong written and verbal communication skills required.
  • Strong critical thinking and analytical skills required.
  • Proficiency with the use of computer technology such as Microsoft Office and Excel required. Familiarity with electronic medical record systems preferred.
  • Ability to function independently and prioritize effectively.
  • Driver's license required.

Work Hours: 40 hrs per week (full-time)

Salary: commensurate experience

Job Type: Full-time

Please submit a cover letter and resume to [email protected]

Office Hours
Monday:8:00 AM - 6:45 PM
Tuesday:8:00 AM - 6:45 PM
Wednesday:8:00 AM - 6:45 PM
Thursday:8:00 AM - 6:45 PM
Friday:8:00 AM - 6:45 PM
Saturday:8:00 AM - 12:00 PM
Sunday:8:00 AM - 12:00 PM

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: [email protected]

Please note temporary office hours
during the COVID-19 pandemic

Patient Care Hours:

8:00 AM - 4:45 PM: In-office and MyChart Telehealth visits
4:45 PM - 7:00 PM: MyChart Telehealth visits only

8:00 AM - 12:00 PM
: MyChart Telehealth visits only

Due to the pandemic, we ask that you please remain at home if you or your child is ill. If you have concerns about how your child is feeling, please contact us by sending a message through this patient portal. The clinicians will be able to respond to you during our regular hours. Calling the office may present a further delay in response times.

The COVID-19 situation is ever unfolding. We are dedicated to the safety of our patients and staff. Please refer to our website for updates on this changing situation.

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

We are open for urgent visits only on most Holidays. Our office is closed on Easter Sunday, Thanksgiving Day, and Christmas Day.