Virtual Visits

The single most important way to slow the spread of COVID-19 is through social distancing. This is true whether you are ill or well. For this reason, Amherst Pediatrics is now able to schedule Virtual Visits to allow you to stay home when you are sick, while still being "seen" by one of our providers. Before you can be seen in a Virtual Visit, there are a few important things you need to do.

Please review the Patient User Guide below, and follow the instructions before you schedule your Virtual Visit (click here to open the guide as a pdf document). You will need a smart phone or a tablet, and you will need to download the MyChart and Zoom apps before your first Virtual Visit. 
Please make sure you have the most current versions of both the Zoom and MyChart apps before starting your virtual visit.

>> Please note: after downloading the MyChart app, make sure to select PPOC as the organization (see last image below).

>> Children 13-17 years of age, must log in to the MyChart app themsleves, and a parent must be available to consent to the Virtual Visit

After downloading the MyChart app, make sure to select PPOC as the organization.

Office Hours
Monday:8:00 AM - 6:45 PM
Tuesday:8:00 AM - 6:45 PM
Wednesday:8:00 AM - 6:45 PM
Thursday:8:00 AM - 6:45 PM
Friday:8:00 AM - 6:45 PM
Saturday:12:30 PM - 3:45 PM
Sunday:12:30 PM - 3:45 PM

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: mail@amherstpeds.com
 

Please note temporary office hours
during the COVID-19 pandemic

Patient Care Hours:
Monday-Friday

8:00 AM - 4:45 PM: In-office and Telehealth visits
4:45 - 7:00 PM: Telehealth visits only

Sat-Sun
12:30 - 3:30
Telehealth visits only

Due to the pandemic, we ask that you please remain at home if you or your child is ill. If you have concerns about how your child is feeling, please contact us by sending a message through this patient portal. The clinicians will be able to respond to you during our regular hours. Calling the office may present a further delay in response times.

The COVID-19 situation is ever unfolding. We are dedicated to the safety of our patients and staff. Please refer to our website for updates on this changing situation.

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

Holidays
We are open for urgent visits only on most Holidays. Our office is closed on Easter Sunday, Thanksgiving Day, and Christmas Day.