FAQs

Please take a moment to read our most commonly asked questions. We're always available to answer your questions and encourage you to contact our office if you have a question that is not answered below.

Q: What is a Pediatrician?

A: A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Q: Can I meet my pediatrician before my baby is born?

A: Yes, in fact, we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

Q: How often should my child see the pediatrician?

A: Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-care visits or checkups, these routine examinations provide the best opportunity for the doctor to observe the progress of your child's physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.

Well-child visits are also a good time for parents to raise questions and concerns about a child's development, behavior, nutrition, safety and overall well-being.

The American Academy of Pediatrics recommends this schedule for routine well-care visits:

  • 3 to 5 days
  • 1 month
  • 2 months
  • 4 months
  • 6 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  • 24 months
  • 30 months
  • 3 years
  • 4 years
  • And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.

Q: Is your office accepting new patients?

A: Yes, we always welcome new patients. Contact our office for additional information or request an appointment.

Q: What is the best way to schedule an appointment with your office?

A: You can schedule an appointment by calling our office during regular business hours, or by requesting an appointment online.

Q: Will I be reminded about upcoming appointments?

A: Yes. You will receive three reminders about upcoming appointments. These reminders will occur at 3 weeks, then 3 days, and finally 3 hours prior to your scheduled appointment. If you list a cell phone as your primary contact, you will receive these reminders via text. Otherwise, a voicemail will be left at the number on record. You can confirm or request to cancel the appointment directly from the text message, or by calling our office.

Q: Why does my child need to receive vaccinations?

A: Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to the American Academy of Pediatrics, vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. If you're apprehensive about vaccinations, please do not hesitate to contact our office.

CLICK HERE for more information about immunizations.

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: [email protected]

Patient Care Hours:
Monday-Friday
8:00 AM - 4:45 PM: In-office and MyChart Telehealth visits
5:00 PM - 6:00 PM: MyChart Telehealth visits only

Sat
8:00 AM - 12:00 PM: MyChart Telehealth visits only

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

Holidays
We are open for urgent visits only on most Holidays. However, our office is closed on the following holidays:

- New Year's Day
- Easter Sunday
- Memorial Day
- July 4th
- Labor Day
- Thanksgiving Day
- Christmas Day

For urgent concerns, you can always reach an on-call provider, even when our office is closed.