Community Tracing Collaborative: Be Part of the COVID-19 Solution

Community Tracing Collaborative: Be Part of the COVID-19 Solution

Want to be part of the COVID-19 solution? Just answer the call.

The Commonwealth of Massachusetts, along with Partners In Health, has created the COVID-19 Community Tracing Collaborative (CTC). This program focuses on reaching out to the contacts of confirmed positive COVID-19 patients to help others who have been potentially exposed to the virus. CTC gets their information about positive COVID-19 patients from data that all hospitals are required to report to the state. However, one of the biggest obstacles that CTC has right now is getting people to respond to their calls. Here is where you can help. Please share with your friends and families that if they get a call or text from “MA COVID team” with either an 833 or 857 area code, that they should answer their phone. The information provided on these calls can help flatten and reduce the curve in Massachusetts.

For more information about Massachusetts’ contact tracing initiative, see https://www.mass.gov/info-details/learn-about-the-community-tracing-collaborative

 

 

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215
Email: [email protected]

Patient Care Hours:
Monday-Friday
8:00 AM - 4:45 PM: In-office and MyChart Telehealth visits
5:00 PM - 6:00 PM: MyChart Telehealth visits only

Sat
8:00 AM - 12:00 PM: MyChart Telehealth visits only

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

Holidays
We are open for urgent visits only on most Holidays. However, our office is closed on the following holidays:

- New Year's Day
- Easter Sunday
- Memorial Day
- July 4th
- Labor Day
- Thanksgiving Day
- Christmas Day

For urgent concerns, you can always reach an on-call provider, even when our office is closed.