Adolescent Confidentiality Policy

Amherst Pediatrics Adolescent Confidentiality Policy

At Amherst Pediatrics, we want to recognize and support our teenage patients’ evolving maturity and independence. Adolescence is a time of transition toward adulthood, and we believe that we should support this healthy transition in our office. Toward this goal, we want our teens and parents to be aware of the following:

  • During our adolescent well visits, we will have part of each visit alone with our teens. We see this as an opportunity for teens to become more comfortable speaking alone with an adult health care provider, something that they will need to do independently once they are adults themselves. We also want to give all teens an opportunity to address any and all of their health care concerns in a private and confidential manner, should they need to.
  • When teens share something with us that they ask to remain confidential, we will honor that request, unless they plan to harm themselves or someone else. Although we always encourage adolescent patients to be open and honest with their parents, we also want them to have a “safe” place to go with any health concern, and sometimes we can be that safe place. We hope that parents will trust us to take the best care of our teens in these situations.
  • We are also happy to speak privately with parents during the visit, at their request, about any concerns that they may want to share with us about their teen. We will maintain our patient’s confidentiality in these discussions, however.

These confidentiality parameters also extend to any telephone calls that we may have with our teen patients about their healthcare, including discussions about appropriate lab/imaging evaluations and results.

Office Hours
Monday:8:00 AM - 6:45 PM
Tuesday:8:00 AM - 6:45 PM
Wednesday:8:00 AM - 6:45 PM
Thursday:8:00 AM - 6:45 PM
Friday:8:00 AM - 4:45 PM
Saturday:12:30 PM - 3:45 PM
Sunday:12:30 PM - 3:45 PM

Contact Us

Our Address
31 Hall Dr.
Amherst, MA 01002
Tel: (413) 253-3773
Fax: (413) 256-0215

Routine Visits
We see patients in our office for routine visits Monday through Friday from 8:30 am to 4:45 pm.

Urgent Visits
Urgent visits are scheduled throughout our normal weekday business hours.

We also have special urgent-care-only hours as follows:

  • Monday through Thursday 5:00pm to 6:45pm
  • Saturdays & Sundays from 12:00pm to 3:45pm

For urgent visits, we ask that you please call ahead.

* Please note: It is our policy that we do not approve referral requests for visits to outside urgent care centers during times that our office is open.

We are open for urgent visits only on most Holidays. Our office is closed on Easter Sunday, Thanksgiving Day, and Christmas Day.